“As the owner of a smaller-size electrical contracting company that specializes in commercial construction and renovation, I just wanted to let you know that your company makes my company run a whole lot better, at least when it comes to an ultra-reliable supplier of all types of specialty cabling. Many commercial jobs require extensive use of beryllium copper wire, zirconium chromium wire, other specialty alloys and profile cabling that can be hard to find elsewhere. Of course you guys aren’t the only specialty cabling ‘game in town’, but, by far, you offer the best inventory, customer service, reliability and the lowest prices around. While other suppliers may carry copper beryllium wire, zirconium chromium wire, etc., they are (for the most part) very happy to tell me that what I need is (again and again) not now on their warehouse shelves. When I shop with you, I ‘never’ leave empty handed. Keep up the good work”!
“Whoever coined the phrase ‘time is money’ must have been talking about the electrical trades. When large blocks of my contracting company’s ‘time’ is wasted trying to find badly needed copper beryllium wire, zirconium chromium wire, etc., it sure costs me a ton of ‘money’. My masters’ license oversees a crew of about a dozen men and women at a company that handles mostly mid-size commercial jobs, many of which require specialty profile or alloy cabling such as beryllium copper wire or zirconium chromium wire that I sometimes need ‘like yesterday’. Your people have apologized for not being able to travel back in time to yesterday, and I understand that, but your same or next day delivery of the copper beryllium wire or zirconium chromium wire I need is nothing short of amazing. When it comes to treating a contractor ‘right’, you guys and gals have ‘zero competition’. Thanks a million every time”!
“Okay, this is maybe the second or third ‘thank you’ note I’ve ever written, but you guys have saved the day for my electrical contracting company so many times, I felt like I should put my gratitude in writing. Who knows, maybe the ‘big bosses’ will hand out a few well-deserved pay raises. Anyway, as a commercial electrical contractor, you know I’m constantly asking for specialty cabling such as beryllium copper wire or zirconium chromium wire or whatever, and you constantly ‘have it’ in your gigantic warehouse. Bravo! When I used to shop elsewhere, I thought I might as well flip a coin to determine the odds of getting the copper beryllium wire or zirconium chromium wire I so badly needed. Heads I win, tails I lose – whatever I wanted was, of course, ‘out of stock’. So much for having a nice day, but at your supply house, I come up a ‘heads winner’ every time! Thanks and thanks again!
“I know I have quite a few choices when it comes to buying copper beryllium wire or zirconium chromium wire (just to name two specialty items my commercial electrical contracting company buys on a regular basis), but your supply house has been my #1 choice for years. After so long, and so many great specialty cabling deals, I thought it was high time to put ‘thank you’ in writing. Your personnel are all excellent people and really know the products they sell – other supply houses, not so much. Nobody charges less for top quality beryllium copper wire or zirconium chromium wire or other specialty cabling than you do, and that sure helps my bottom line. Most importantly, those three dreaded words ‘out of stock’ do not appear to be in your company’s vocabulary, and your rush deliveries are Superman fast. I don’t know how you do it all, but please don’t stop! Thank you”!